General Conditions of Sales

I. DEFINITIONS

"CGV" refers to these general terms and conditions of sale outlining the terms of use of the Site and the procedures for placing Orders;

"Client" refers to any individual or legal entity, whether or not possessing a valid Account and/or placing one or more Orders;

"Order(s)" refers to the firm order(s) placed by the Client for the acquisition of one or more Product(s) available on the Site;

"Account" refers to a valid User account allowing the placement of Orders;

"Content" refers to the content (texts, sounds, videos) posted on the Site by D’ORSAY and owned by it;

"Personal Data" refers to any information relating to an identified or identifiable natural person, directly or indirectly, including by reference to an identifier, such as a name, identification number, location data, online identifier, or one or more specific elements related to their physical, physiological, genetic, mental, economic, cultural, or social identity;

"Privacy Policy" refers to the document prepared by D’ORSAY outlining the processing of Users' Personal Data and defining their corresponding rights;

"Product(s)" refers to the fragrance and cosmetic products and, more generally, the products offered for sale by D’ORSAY via the Site. All Products offered for sale on the Site are new;

"Site" refers to the online store D’ORSAY accessible from any device (including mobile and tablet) at www.dorsay.com from which Users can place an Order;

"User" refers to any person, whether a Client or not, who visits or browses the Site.

II. PRESENTATION OF THE SITE WWW.DORSAY.COM

The Site is published by D’ORSAY INTERNATIONAL, a simplified joint-stock company with a sole shareholder, with a capital of €50,000, registered with the Paris Trade and Companies Register under the number 812 823 847, whose registered office is located at 55, Avenue Montaigne 75008 Paris (France), represented by its President AH CONSULTING, represented by its Manager Mrs. Amélie HUYNH ("D’ORSAY").

The CGV are accepted by Clients upon registering on the Site and/or placing an Order and are available at any time for Users from the Site.

Users acknowledge that they have read and understood the CGV and hereby agree to be bound by them.

D’ORSAY reserves the right, at its sole discretion, to modify the CGV at any time, with the applicable CGV being those accepted by the Client when placing the Order.

III. PLACING ORDERS FROM THE SITE

Orders are placed via the Site.

3.1. CREATING AN ACCOUNT OR USING THE SITE AS A GUEST WITHOUT CREATING AN ACCOUNT

To place an Order, the User may create an Account by choosing a password or use the Site as a guest without an Account.

If an Account is created, the User will receive a confirmation email from D’ORSAY.

If the User already has an Account, they only need to log in with their password. The User’s password is strictly personal and confidential. D’ORSAY recommends that Users change their passwords regularly and choose complex passwords that include letters, numbers, and special characters. Users should not share their passwords with others. Users are responsible for any loss or theft of their password if it is proven that they were at fault. In such cases, Users must inform D’ORSAY without delay.

For more information regarding the Personal Data processed by D’ORSAY, the User is invited to consult the Privacy Policy.

3.2. SELECTING PRODUCTS AND ADDING PRODUCTS TO THE CLIENT’S CART

The User may select the Products of their choice, provided they are available for sale online, and the desired quantity, subject to D’ORSAY’s acceptance.

The total price excluding taxes and the total price including taxes will be displayed on the Site. The Client can view delivery charges, delivery times, and return procedures on the "assistance" page.

To add a Product to their cart, the Client must:

  • Choose the Product and desired quantity;

  • Click the "add to cart" button.

Each new addition to the cart will be indicated on the Site by showing the number of items in the relevant cart.

At any time, the User can view a summary of the selected Product(s) in their cart, continue selecting more products, or finalize the Order by proceeding to payment.

3.3. PAYMENT TO COMPLETE THE ORDER

Before finalizing the Order and making payment, the User will be directed to a page on the Site to view the details of the selected Product(s), which can be modified.

Before proceeding with payment, the User must provide billing and shipping information and choose shipping methods, showing any applicable delivery costs.

The User will be informed of the estimated delivery time for the Products.

Before payment, the User can review their Order and must accept the CGV.

Payment for the Products may be made via any payment method offered through the Site, including credit cards (MasterCard, Visa, and American Express), PayPal, and Stripe.

The Order will only be processed by D’ORSAY once the payment is made by the Client.

3.4. CONFIRMATION BY D’ORSAY OF THE ORDER

After placing the Order, the Client will be able to access a summary of the Order from their Account on the Site, which will include the transaction number. This summary will be sent to the Client in a confirmation email that outlines all elements of the sale contract between the Parties.

This information constitutes proof of the nature, content, and date of the Order placed by the Client and is binding, which the Client expressly accepts.

3.5. DELIVERY OF THE PRODUCTS TO THE ADDRESS PROVIDED BY THE CLIENT

The Products will be delivered to the address provided by the Client when placing the Order.

The Client can track the progress of their delivery using the tracking number.

The delivered package may contain samples provided by D’ORSAY, which are not part of the Order.

IV. PURCHASE CONDITIONS & CLIENT WARRANTIES

To place an Order, the Client, if an individual, must be of legal age (or, if a minor over sixteen, must make the Order with their legal representatives) and legally capable of contracting.

If the Order is placed on behalf of a legal entity, the User declares and guarantees that they are authorized to place the Order on its behalf. In this case, D’ORSAY may limit the number of Products that can be ordered depending on its stock, and the Client agrees to buy the Products for personal use and not to resell them to third parties.

The Client guarantees that the Products will not be delivered, sold, or distributed for commercial purposes.

Any Order placed in violation of this article will be null and void.

By validating an Order, the Client makes an offer to purchase the Products in their cart. D’ORSAY reserves the right to refuse, cancel, and terminate Orders at any time if circumstances make it legitimate, notably in case of breach of the CGV or attempted fraud.